otegaru@ocs.express   Hours: 9am-5pm Mon-Fri (Except Holidays)

Otegaru EZmovin'J

Moving to Japan?
We are the solution for you!
Comprehensive Door-to-Door Service
We arrange details from pickup at your home in Canada all the way to  delivery in Japan
Complimentary Storage Service
We can store your boxes for 4 weeks free, until you find your new home in Japan.
(some conditions apply)
Complete Customer Service
We walk with you from Day 1 of the process. We can move musical instruments, snowboards, bicycles... and anything else you need in Japan.
Who we are

OCS Canada is part of OCS Network, an international air logistics network originating in Japan. We handle your shipment with attention to detail and care. OCS Canada has years' of experience moving personal effects for those moving to Japan. We understand the regulations so we can address your concerns!

Ms. Akira Yamaguchi & Mr. François Lee
From Montreal to Tokyo
Our move from Canada to Japan with OCS went smoothly. Their detailed guidebook and the team's pro-active support helped us to prepare properly in advance of our move. Once we landed in Japan, the Japan team took care of the rest and we were glad to have our boxes in our new place. This one key solution was such a great relief and one less stress during our relocation to Japan - especially in these pandemic times in a new land. Thank you to the Toronto office team for their professional support.
Ms. Jessica Chu
From Toronto to Chiba
I was moving to Tokyo in March 2020 and needed to move out of Toronto by December 2020 in order to spend 3 months traveling in between. I researched several options for shipping unaccompanied baggage from Toronto to Tokyo that would accommodate my schedule. Out of all the shipping options, OCS Canada provided the best rate and accommodated all my needs. The staff I communicated with responded quickly, answered my questions clearly, and made the shipping process very simple and smooth, which I greatly appreciated in the chaos of moving. If my friends asked me about shipping baggage from Canada to Japan, I would refer them to OCS.
Transit Time
  • If you already have a place to accept shipment in Japan:
    • Please expect 1 to 2 weeks for delivery from the day you mail out your declaration form to our Tokyo office .
  • DO NOT have a destination address in Japan on arrival:
    • We will hold your shipment at our warehouse in Canada until you find your new home in Japan. Delivery will take another 2 to 3 weeks after you inform us of your new address.

* We are expecting some major delay time to time due to COVID-19.

Basic Rate
Ship from →
Weight (up to)


10kg $149.00 $162.00 $202.00 $228.00 $225.00
15kg $174.00 $198.00 $228.00 $236.00 $245.00
20kg $205.00 $240.00 $236.00 $273.00 $265.00
25kg $235.00 $281.00 $273.00 $281.00 $301.00
30kg $266.00 $322.00 $281.00 $317.00 $343.00
35kg $302.00 $369.00 $317.00 $356.00 $390.00
40kg $343.00 $421.00 $356.00 $419.00 $471.00
45kg $383.00 $472.00 $419.00 $471.00 $523.00
Please contact us if you will exceed 45kg.

* Chargeable Weight is whichever is greater of "Actual Weight" and "Volume Weight"
* Fuel surcharge applies ($6.00 up to 25kg, $12.00 up to 50kg)
* Additional charges apply if the sum of the 3 dimensions of each item exceeds 160 cm, or if a single item exceeds 25 kg.
* Rate for Okinawa is different from the rate above.
* Rate above is as of April 11, 2020.
* If you are shipping from another city, please contact us.
Flow -  How it works
Apply using our online the application form.
Apply Now
You will receive a phone call and/or an email from our OCS Canada office. We will email you a shipping guide.
What we are going to send is...
Documents we are sending.
1: Service Guide / Pro Forma Invoice

This explains all the proceedures, restrictions and rate calculations for the service.

2: Pro Forma Invoice

This is required for customs clearance in Japan. Fill in the item name, quantity and the value of the item, followed by your signature.

3: Check list
4: Credit Card payment authorization form
You prepare for shipping.
What you do to prepare is...
- Packing your shipment

** Make sure you are not sending prohibited items.

- Fill out your Proforma Invoice
- Complete your Check list
- Send the following documents to our staff via email prior to pickup

-A copy of your passport (Photo page)

-Proforma Invoice (We can review this for you if you submit it to us before pickup)

-E-ticket/Itinerary for Japan (We can review this for you if you submit it to us before pickup)

-Japanese visa (if you don't have a Japanese passport)

We pick up the shipment.
What you need for pickup is...
1: Shipment
2: Proforma Invoice (Signed)
3: Check list (Signed)
4: Credit Card payment authorization form
5: Copy of your passport (if not submitted before pickup)
Declare unaccompanied article and mail the documents upon arrival in Japan.
What you have to mail out is...
1: Unaccompanied article declaration form (original document)
2: OCS Waybill
Receive your shipment.

We will cover up to C$500

- Coverage is up to C$500.00
In case of loss, there is a warranty with coverage up to $500 CAD.
Damage to goods inside the box are not included in the warranty. It is the customer's responsibility to pack goods securely to prevent damage.

Frequently asked questions

Q : What is Unaccompanied Baggage?

A : Items that you do not have with you physically when you travel into the other country. Unaccompanied baggage can arrive after you move abroad.

Q : What is the difference between an unaccompanied baggage shipment and a regular cargo shipment?

A : If you are shipping items internationally, it is a regular cargo shipment and you must pay duty & taxes. If you send the items as unaccompanied baggage, it is duty & tax exempt.

Q : How do I categorize my shipment as unaccompanied baggage at Japan?

A : Declare your unaccompanied baggage and submit the form to the customs officer after you get off the airplane.

Q : How do I complete an unaccompanied baggage declaration?

A : Prepare 2 copies of the Unaccompanied Baggage declaration form. You can download the form here.

When filling out question #3 ("Do you have Unaccompanied Articles?"), select "Yes" and fill in the number of pieces you have sent. When you arrive in Japan, after immigration, submit the 2 copies of the Unaccompanied Baggage declaration to the customs officer. The officer will return 1 copy after sealing it. Send this sealed copy to the Customs Clearance Department in the OCS Toyko office.

Q : What is volume weight?

A : Multiply the three dimensions (length, width & height) of the item in cm. The result of L x W x H (cm) ÷ 5000 is the volume weight of the shipment.

Dimension: L 30 cm × W 30 cm × H 100 cm
Actual weight: 12 kg
Volume weight: 30 x 30 x 100 ÷ 5000 => 18 kg

In this case, chargeable weight is 18 kg.

Q : Can we send suitcases or travel duffel bags?

A : Yes, you can. After pick-up, we will wrap your bag to protect it from scratches.

(Sample photo)

Q : Can I send my shipment prior to my arrival in Japan?

A : OCS can send the shipment to Japan only a few days before you arrive Japan. If the shipment has been picked up ahead of time, we will hold it and store your shipment until the appropriate delivery date. Holding a shipment is subject to a storage charge.

Q : What can't I send?

A : With this service, we cannot accept anything considered dangerous goods by the International Air Transport Association (IATA). We cannot transport any goods considered illegal to export from Canada, or illegal to import into Japan. In addition, some items can only be imported in limited quantities into Japan.

<Dangerous Goods>

  • Explosives : e.g. fireworks, firecrackers, ammunition
  • Flammable gases : e.g. butane lighter fuel, spray, diving tanks, fire extinguishers, camping gas, butane gas
  • Flammable liquids : e.g. perfume, lighter fluid, hair tonic, alcoholic beverages (24%+), nail polish, paint
  • Flammable solids : e.g. matches, charcoal
  • Oxidizing : e.g. oxygen generating chemicals, eroxide/bleaching powder
  • Toxic & infectious : e.g. pesticides, agricultural chemicals
  • Radioactive
  • Corrosives : e.g. liquid batteries, ,mercury
  • Others : e.g. electronic cigarettes, power banks/portable battery charger, lithium batteries, engines, dry ice.

<Items prohibited by law in Japan>

  • Heroin, cocaine, MDMA, opium, cannabis, stimulants, psychotropic substances, and other narcotic drugs (excluding those designated by Ministry of Health, Labour and Welfare Ordinance);
  • Firearms (pistols, etc.), ammunition (bullets) thereof, and pistol parts;
  • Explosives (dynamite, gunpowder, etc.) ;
  • Precursor materials for chemical weapons;
  • Germs which are likely to be used for bio-terrorism;
  • Counterfeit, altered, or imitation coins, paper money, bank notes, or securities, and forged credit cards;
  • Books, drawings, carvings, and any other article which may harm public safety or morals (obscene or immoral materials, e.g., pornography);
  • Child pornography; and
  • Articles which infringe upon intellectual property rights.

Refer to the Japan Customs website for more information  … https://www.customs.go.jp/english/summary/prohibit.htm

<Restricted Items>

  • Contact lenses - up to 2 months supply permitted
  • Cosmetics - up to 24 of each item permitted

* You cannot ship any medicine or supplements.

Q : Can you hold the shipment until I find my place in Japan?

A : Yes, we can temporarily store your shipment until you find your new home in Japan. Storage charges are as follows:

  • Up to 50 kg
    • First 4 weeks free
    • After 4 weeks: $0.20/kg (chargeable weight) or $5.00 per week, whichever greater
  • More than 50 kg
    • First week free
    • $0.20/kg (chargeable weight) per week thereafter

* We count pick up date as Day Zero, and 1 week before your moving date to Japan will be counted as the last day of storage.

Q : Do we have to use boxes from your company?

A : No. You can use any box as long as it is strong enough to ship internationally. We don't recommend large, and heavy box. If you don't know which box you should choose, feel free to contact us. We also sell boxes.

Contact us

Application Form

Please begin your application by filling in the form below. We will contact you within 2 business days.


Do you need boxes or packing tape? If yes, please specify the quantity for each.

Large Size Box

Equivalent to
Volume Weight 20 kg


Medium Size Box

Equivalent to
Volume Weight 15 kg


Small Size Box

Equivalent to
Volume Weight 10 kg


Packing Tape


Box Delivery Charge (Toronto, Vancouver) : $18.00/delivery ** Please contact for other areas.

Are you able to print when we send PDF files?

Document Download : Pro Forma Invoice  |  Check list  |  Unaccompanied Articles Declaration Form

Payment site : Pay My Bill

Otegaru EZmovin'J is provided by OCS Express Ltd. the Canadian Office of OCS, a logistic company of ANA Group (All Nippon Airways). ANA is the largest Japanese airline.

OCS Express - OCS Canada - Your Logistics Solution - www.ocs.express

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